FEEDBACKAI
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Voice to Google review in 30 seconds

Turn happy moments into five-star reviews.

FeedbackAI lets your staff record what a guest just said at checkout, polishes the grammar with AI, and hands the guest a one-tap copy-paste flow to Google or TripAdvisor. The review writes itself.

Book a demo See how it works
4.7★
Average review rating across our partner hotels
9×
More reviews than properties saw before FeedbackAI
30s
From guest's words to a posted Google review
The problem

Guests love your hotel. They just forget to say so online.

A guest checks out delighted. They mean to write a review. They get on the plane, get home, get busy — and the review never happens. You lose the booking that review would have driven, and the next one, and the one after that.

How it works

Three taps at checkout. One review online.

01 / RECORD

Your staff records the guest's words.

At checkout, your concierge holds up a phone, taps record, and lets the guest say whatever made their stay great.

02 / POLISH

AI cleans up the grammar.

Filler words gone, sentences tightened, English translated if needed. The voice still sounds like the guest — just better.

Polished with AI 0.5 credits
03 / SHARE

Guest scans a QR. Pastes. Done.

The polished review is on the guest's phone the moment they scan. They tap, paste it into Google or TripAdvisor, and post.

The product

Built for the front desk. Tuned for revenue.

Every surface is designed around a real moment: capturing the guest, polishing the words, getting the post live, and tracking what it does for your ranking.

One dashboard for every location.

Managers see new feedback in real time, filter by sentiment, and track which staff are capturing the most reviews. Multi-property out of the box.

Guest Location Stars Sentiment Posted
Elena R. fbk_8sNz4f
The Marlowe Positive 2m ago
James W. fbk_7qPx2h
Cedar & Oak Positive 14m ago
Priya M. fbk_5hKr9w
Hotel Pierre Neutral 1h ago
Daniel K. fbk_3wEv1m
Sandpiper Positive 3h ago
Mira A. fbk_1tGc8b
Riverbend AI-polished 5h ago

AI polish that sounds like the guest.

One-tap enhancement fixes grammar, removes filler, translates to English — and keeps the voice.

Raw transcript
um yeah the room was really nice and uh the woman at the desk i forget her name but she remembered our anniversary and uh got us the corner room which was perfect
Polished
Ready to post
The room was lovely and the woman at the front desk remembered our anniversary — she got us the corner room, which was perfect.

Watch your Google rating climb.

Track posted reviews and average rating week over week. Spot the staff and locations driving the lift.

147 +34% vs last month
Reviews posted · 14 days
Apr 28 May 11
The numbers

A real lift, measured per property.

9×
More reviews posted per month than the property's previous baseline.
+0.4★
Average lift in Google rating within the first 90 days.
81%
Of guests who scan the QR end up posting a review online.
28s
Median time from "tap record" to a polished review ready to share.
Pricing

Pay for the reviews you publish, not the seats.

Two ways to start. Unlimited staff and unlimited locations either way — you're billed for credits, and one credit captures, polishes, and shares one review.

Most popular
Pay-as-you-go
₹10/ credit

No monthly fee. Top up when you need credits, never lose what you've bought.

Minimum top-up 500 credits · ₹5,000
  • Unlimited locations & staff devices
  • Google & TripAdvisor share flow
  • Indian-language transcription via Sarvam STT
  • Sentiment analytics & CSV export
  • Credits never expire
Start free trial
Talk to us
Custom

For groups, larger chains, and properties with stricter compliance needs.

Volume pricing From ₹6 / credit
  • Everything in Pay-as-you-go
  • SSO & role-based access
  • White-label guest portal
  • Dedicated success manager
  • Data residency options
Contact sales
Questions

The things hoteliers ask first.

Is it ethical to polish a guest's review with AI?
Yes — because the guest reads and approves it before posting. We fix grammar, trim filler, and translate if needed. The opinion stays theirs. Nothing is auto-submitted.
Do guests need to install anything?
No. They scan a QR code with their camera. The polished review opens in the browser, they tap to copy, and the share flow takes them straight to Google or TripAdvisor.
What languages are supported?
Transcription is powered by Sarvam STT, with native support for 11 Indian languages — Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam, Punjabi, Odia — plus English. AI polish ships in all of them.
What does a credit cover?
One credit covers a single recording, transcription, and AI polish. Unused recordings — where the guest decides not to share — only cost 0.1 credit.
How long does setup take?
Most properties are live the same afternoon. Connect your Google Business profile, paste a TripAdvisor link, print the QR poster, train your front desk in a 10-minute huddle.
Does it work on staff personal phones?
Yes — the record page is a web app behind a per-property link. Most properties dedicate one shared device at the front desk, but staff can sign in on their own phones too.
Get started

Your next 100 reviews start at the front desk.

14-day free trial. No credit card. Cancel anytime. Most properties see their first AI-polished review go live within 24 hours of signing up.

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